Frequently Asked Questions
LuxHeri Styles is an AAPI and female-owned small business, led by a dancer, choreographer, and educator with over a decade in the professional dance industry. We believe in the strength of community and the importance of mental health. Our mission is to bring together individuals who have experienced the ballet world, offering a space where they can find humor, solace, and support through shared experiences. Our products feature slogans, catch-phrases, and inside jokes that resonate with our community, fostering a sense of belonging and solidarity.
LuxHeri Styles offers exclusive, ballet-themed designs created by a professional dancer with over a decade of experience. Our designs reflect her favorite and fun moments, crafted to be worn both in and out of the studio for its art and functionality. Our products are ethically sourced, made-to-order to reduce waste, and printed on high-quality apparel from reputable brands like Gildan and Bella+Canvas. By purchasing from us, you are supporting an AAPI and female-owned small business that prioritizes sustainability and ethical production practices. Additionally, our online-only operation helps us provide you with competitive prices for quality, along with frequent promotions.
Production takes 2-5 business days, and shipping typically takes 7-14 business days within the US. You will receive a tracking number via email once your order ships. Currently, we ship only within the United States but plan to expand internationally soon. More information on our “Shipping, Return, and Refunds” page .
We print on reputable brands like Gildan and Bella+Canvas, known for their quality and durability. Our apparel is made using ethically grown and harvested US cotton, certified by the US Cotton Trust Protocol and Oeko-Tex. Products are manufactured in the US and internationally in no-sweat-shop, sustainable environments, certified by the Fair Labor Association and Platinum WRAP.
We offer a 5-day return policy for defective or damaged items. Contact us within 5 days of receipt for a replacement or refund. Approved refunds will be processed within 5-7 business days. Orders can be modified or canceled within 24 hours of placement. We do not offer refunds for buyer’s remorse. More information on our “Shipping, Return, and Refunds” page.
We accept major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and other secure payment methods. All transactions are encrypted and processed through secure payment gateways to ensure your information is protected.
Our in-house designs are unique, ballet-themed artworks exclusive to LuxHeri Styles. These designs are protected by intellectual property laws and cannot be used without permission. However, you are welcome to tag us on your social media platforms @ballettraumaclub on Instagram and TikTok!
No, LuxHeri Styles operates exclusively online. This helps us save on operational costs, which allows us to offer competitive pricing and frequent promotions. If you are interested in carrying LuxHeri Styles items at your physical store, please reach out to hello@ballettraumaclub.com for more information and pricing.
Yes, we offer wholesale options for select products. If you are interested in carrying LuxHeri Styles items in your store, please contact us at hello@ballettraumaclub.com for more information and pricing.
Yes, we are always looking for exciting partnership opportunities. If you have a proposal or would like to collaborate with LuxHeri Styles, please reach out to us at hello@ballettraumaclub.com for consideration.
You can reach our customer support team via email at hello@ballettraumaclub.com.
