Shipping Policy

Welcome to LuxHeri Styles! We’re committed to providing you with the best possible service. Below are some frequently asked questions about our shipping policy to help you understand how we handle shipping for our print-on-demand products.

At LuxHeri Styles, we strive to provide a seamless and efficient shipping experience for our customers. Our goal is to ensure your products arrive safely and promptly. Please review our detailed shipping policy below to understand our processes, delivery times, and any important information you need to know about receiving your order.

How long does order processing take?

All orders are processed within 3-5 business days. Processing includes order verification, tailoring, quality check, and packaging. Orders are fulfilled by warehouses within the United States. After the processing period, orders are then fulfilled and shipped. During peak seasons, processing and fulfillment times may be extended. Customers will be notified of any significant delays

What are the estimated shipping times?


• Standard Shipping: Estimated delivery time is 3-8 business days after the order has been processed**.
• Express Shipping: Available for an additional fee. Estimated delivery time is 2-3 business days after the order has been processed**.

**Alaska, Hawaii, Puerto Rico, and Unincorporated Territories:** Shipping can take up to 7-12 business days after the order has been processed. Please note: These are estimated delivery times and not guaranteed. Delays can occur due to factors beyond our control, such as holidays or extreme weather conditions.

Which shipping providers do you use?


• USPS (United States Postal Service)
• DHL
• UPS Ground
• UPS 2nd Day Air

What are your shipping rates?


• Domestic Shipping: Flat rate of $5 for orders under $50 before tax.
• Free Shipping: For orders over $50 before tax and coupon discounts.

Where do you ship?

We currently ship to the United States, with plans to expand internationally in the future.

How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the link provided in the email or on our website under the ‘Track My Order’ section.

Will I be charged sales tax?

Sales tax will be applied to orders shipped to addresses within the United States, as required by law. The tax rate is determined by the shipping destination and will be calculated at checkout.

What should I do if my package is lost or stolen?

If your package is lost or stolen, please contact us immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.

What should I do if my item arrives damaged?

If your item arrives damaged, please contact us within 5 days of receiving the package. Provide us with your order number and photos of the damaged item, and we will arrange for a replacement or refund.

What if I entered the wrong mailing address?

Please double-check your mailing address when placing your order. Orders shipped to the wrong address due to incorrect input will not be eligible for a refund. A new order will need to be placed with the correct mailing address, and shipping will be charged accordingly. Contact us at hello@ballettraumaclub.com immediately to see how our team can assist you.

Can my order arrive in multiple packages?

Yes, orders may be shipped in several packages due to being fulfilled by different print warehouses.

Can this shipping policy change?

We reserve the right to update or change this shipping policy at any time. Changes will be posted at the top of this page with the date they take effect.

How can I contact you?

If you have any questions or concerns about our shipping policy, please email us at hello@ballettraumaclub.com.